Outsourcing Service

Outsourcing Service for laboratory and medical devices offers reliability and efficiency. Our goal is to ensure our customers get the best possible technical service available for their laboratory and medical devices. We offer ISO quality certified maintenance and repair services, a nation-wide service network and nearly 30 years of solid experience. Services also in Nordic, Europe and overseas.

Our Outsourcing Service Solution represents a true alternative for maintaining an in-house service department.

Covid-19 update for device manufacturers Please read more

Intermed as your Outsourcing Service Partner

We are a trusted and independent outsourcing service partner for your business.

Our outsourcing service represents a true alternative for maintaining an in-house service department.

  • We offer professional maintenance services for laboratory and medical devices with nearly 30 years of experience
  • We understand the meaning of high quality at every level of our operations, from management to field service engineers
  • We support your sales team by being a dependable and cost effective technical service partner with rapid response times
  • We have field service engineers on the ground when you need them the most
  • We are familiar with working in factories, laboratories, next to patient beds and clean rooms

As our customer you have at your disposal a service organization consisting of over 20 skilled field service engineers covering the whole Finland, coupled up with professional service desk functions.

Please contact us for more information.

Service outsourcing for laboratory and medical devices | Intermed Ltd

Outsourcing Service Benefits

Benefits from Outsourcing in-house Services

  • Annual cost effectiveness through outsourcing cooperation & synergies
  • Reduced operational expenditure by using our flexible work force
  • Reduced labor, management, infrastructure, technology and tooling costs
  • Nation-wide service network close to your customers
  • Nordic and Europe wide service network via TIMANT
  • Increased customer satisfaction using our team of local field service engineers who understand your local customer
  • Reduced response times
  • Over 20 highly skilled & experienced field service engineers at your disposal in Finland (and over 60 in Nordic)
  • We are a 100% independent Service Partner
  • You can concentrate on your core business
  • We offer ISO9001:2015 quality certified Service

Outsourcing Service Coverage

Finland, Nordic, Europe, US and Canada

Your laboratory or medical devices can be in Finland, Nordic or Europe, via the TIMANT service partner network we provide you with the same high quality services regardless of device location.

Alone via Timant Nordic you have at your disposal over 60 highly skilled service engineers in over 10 different locations around Nordic.

To expand the service area even further, we also provide services in the United States and Canada via MERA service partners.

All service partner network members are certified and follow the same quality policies as we do.

With Intermed as your service partner, your laboratory and medical devices are in good hands regardless of location.

Let us be your one point of contact. We are here to keep your research running.

COVID-19 UPDATE (for manufacturers effected by Covid-19)

For laboratory and medical device manufacturers located abroad, who need to perform scheduled and/or regulatory maintenance work and/or repairs for their customers located in Finland but due to the covid-19 pandemic are currently unable to send their own service personnel, we offer a turn-key service solution.

Turn-key local market service solution for device manufacturers abroad

  • We perform all necessary scheduled maintenance, regulatory maintenance, and repair work
  • We offer fast response times and high quality though out the service process
  • All services available without a service contract
  • Our laboratory and medical device services are ISO Certified
  • Our Service Engineers are factory trained
  • Our Service Network covers the whole of Finland

Quality on demand on all service levels

We offer high-quality and cost-efficient laboratory and medical device maintenance and repair services on demand. By choosing Intermed as your abroad service partner you can rest assured, that the whole process is carried out by skilled professionals on all service levels, from the beginning to the end. We offer quality on demand – we you need it the most.

Please contact our customer service for more information.

On-demand outsourcing Services

We offer a truly flexible outsourcing solution for all your laboratory and medical device service needs. Our service team is ready on-demand, whenever you need it.

Customer Service

  • Nation-wide customer service number: +358 9 773 1100
  • Service requests: huolto(@)intermed.fi
  • Inquiries and offer requests: toimisto(@)intermed.fi

We work in close cooperation with laboratory and medical device manufacturers, importers and operators.

We Keep Your Research Running | Tutkimuksesi Turvaaja